James Archer is the Chief Product Officer at LevelUp, a startup currently focused on smart apartment and resident experience platform called LittleBird. Prior to that, James was Product Director at conversational AI firm Paradox and Director of Product Design at the CRM and marketing automation company Infusionsoft.

Before his in-house work with software companies, James was the founder of the well-respected user experience design firm Forty, which operated for 11 years before being acquired in 2014. Forty designed rich, emotional, and effective experiences for clients like Microsoft, Motorola, Walmart, and Yahoo, and the team's work has appeared in U.S. News & World Report, Fast Company, Businessweek, Entrepreneur, New York Times, AdAge, NPR, and others.

James lives in Arizona with his wife Katie and their three boys. In his free time, he's also into video production, photography, fiction writing, and overland exploration of the American West.

LinkedIn | Facebook | Twitter | Instagram

What people say about James

James is a visionary. His insight into branding, design and even business operations is always remarkable. He expands conversations in a positive way, and helps people break out of paradigms and find options they wouldn't otherwise find.
James takes the time to discover the purpose behind questions, enabling intentional design that's elegant but meaningfully deep. Regardless of medium or situation, his work is consistently amazing.
James Archer is brilliant at what he does, but he's also a patient, enthusiastic teacher, willing to download his knowledge and vision into whomever asks for his input. The immense impact of his advice has benefited our company exponentially, helping us to translate our passion into a message that moves our potential customers.
Most of us look at design and can tell it's not right, but James can look at a design and know exactly what needs to change.
I've been working with James Archer since his company's founding ten years ago. He's an expert brand strategist and marketer, and design is an integral part of his approach. I'd listen to him, if I were you.
James freely shares more valuable marketing insight than anyone else I know. The insights are priceless.
James Archer is one of the best voices in branding today. He really understands that it isn't just about visual aesthetics, it's about the full experience, from market positioning to the smile on an employee's face.
James Archer is a powerful voice for design, branding and marketing in creative and leadership circles. He and his team at Forty are recognized as one of the top branding and experiential design firms in the state, and beyond. In addition to his work through Forty, James is frequently found mentoring other creatives through sound advice, writing excellent articles for well recognized online creative magazines, and presenting at creative events. He is a well-recognized and respected authority in the creative industry.
I knew James from the creative community, but didn't realize what a excellent teacher he was. He made complex ideas easy to understand with his concise and informed explanations. Our class was so enjoyable, with James's style of humor and wonderful, easy-to-follow presentations. I consider him one of the experts in this field, but without the annoying ego.
James's unique approach to brand and design projects differs from most, but proves time and time again to give us that distinctive advantage we need.
Chuck Reynolds, Tactical Liaison Officer at VUURR
James was integral in helping our company communicate to our customers during significant changes in our services. His help in messaging resulted in only a single complaint out of the hundreds who were affected.
An impressive combination of left, right, and center brain, James consistently amazes me with his insights on design, marketing, and business process.
When James Archer speaks, I listen, and listen well. Every time I've ever interacted with him, my mind is blown and my creative/design/human experience paradigms are shifted. He has a grasp on designing for humans that needs to be shared with the world.
Excellent design combines not only current trends, but a sound understanding of psychological principles that haven't changed in thousands of years. James Archer is a studious pupil of both disciplines, and it's a pleasure to hear his thoughts on them.
James is the most innovative and insightful thinker I have run across in a long time. I follow his work, and am regularly amazed and amused at his unique but rational and grounded approach to reaching out to the universe of customers/clients. I'm anxious to read his collective thoughts.
When it comes to marketing and branding, I have found every interaction with James to be intelligent, experienced, candid, and deeply engaging. No doubt, his knowledge will be of tremendous value to anyone looking to move forward in this subject area.
Dallin Harris, principal at Skyhook
James Archer is one most brilliant minds when it comes to marketing and branding. He's my go-to person for sure.
James Archer is quite a library of information on everything branding and design.
James's valuable insights have been extremely helpful in navigating entry into the digital world. His willingness to lend a hand and 'tell it like it is' candor make him an engaging voice of reason in a very noisy space.
James Archer is a deep thinker, grounded by a business savvy that few thought leaders in our industry possess. He has a fundamental insight into not only what makes a design work, but also what makes a design business work.
I've had the privilege to get to know James recently, and he's one of the most insightful (and delightful) souls I've been around in recent years. Great instincts and insights. You can tell this guy genuinely gets it!
James is a walking encyclopedia of design and marketing strategies.
James is a stickler about design and branding, and thinks more about these topics than many folks I know in the business. His ideas always, always make me think differently about how best to approach these challenges.
Quite plainly, James is a presence that inevitably brings out higher standards. I am certain that he has a personal time machine that allows him to accomplish as much as he does. Mr. Archer is a solid man that I hold in the highest respects.
James is a very talented designer with a great head for business, branding and marketing. He's a tireless worker with a head full of great ideas.
James has been a key mentor in my role. He will be quite firm when he is truly passionate...and gives due process to each situation he finds himself in, making him a great mentor and business owner.
Katie Charland, operations director at Gangplank
James has an extremely steady head on his shoulders, and can easily switch from business mode, to design, to client, to friend, back to business all eith equal aplomb. His professional attitude and work ethic were amazing to work with.
James is a multifaceted individual, plain and simple. He has mastered the art of multitasking and is still driving to make all of his ideas a reality. On top of that, all of his projects get the same amount of attention they need, and it shows. I admire his intelligence and drive.